Privacy Policy

1. Introduction

SitFit is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect your information when you use:

• SitFit.online
• The SitFit.club
• our website and related services

We aim to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

SitFit
SITFIT.ONLINE LIMITED
20 Penners Gardens, Surbiton, KT6 6JW
Email: info@sitfit.online
Telephone: +44 07508 714428

3. Information We Collect

We may collect the following information:

Personal Information

• Name
• Email address
• Telephone number
• Payment information (processed securely through third-party providers)

Account & Membership Information

• Membership status
• Class participation records
• Communication preferences

Technical Information

• IP address
• Browser/device information
• Website usage data through cookies and analytics tools

4. How We Use Your Information

We use your information to:

• Manage your membership or community access
• Provide access to classes and services
• Send important updates and communications
• Provide customer support
• Improve our services and website experience
• Process payments securely
  Send newsletters or updates where consent has been given

5. The SitFit.club Communications

If you join The SitFit.club, we may send:

• Community updates
• Newsletters
• Member stories
• Wellbeing information
• Guidance relating to Zoom and online access

You can unsubscribe from non-essential communications at any time.

6. Payment Information

Payments may be processed by secure third-party payment providers.
SitFit does not store full bank card details.

7. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third-party providers where necessary to operate our services, including:

• Payment providers
• Email communication platforms
• Online class platforms such as Zoom

These providers are required to handle your information securely.

8. Keeping Your Information Secure

We take reasonable steps to protect your information from loss, misuse, or unauthorised access.

However, no online system can ever be completely secure.

9. How Long We Keep Your Information

We only keep personal information for as long as necessary to:

• provide services
• meet legal obligations
• resolve disputes
• maintain business records

10. Your Rights

Under UK data protection law, you have the right to:

• request access to your personal data
• request correction of inaccurate information
• request deletion of your information
• object to certain processing activities
• withdraw consent for marketing communications

To make a request, please contact us using the details below.

11. Cookies

Our website may use cookies to improve your browsing experience and help us understand website usage.

You can control cookie settings through your browser.

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of other websites.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Any significant changes will be posted on our website.

14. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

SitFit
Email: info@sitfit.online
Telephone: +44 07508 714428

15. Complaints

If you are unhappy with how your data has been handled, you have the right to contact the UK Information Commissioner’s Office (ICO).
Information Commissioner’s Office